Approved clinic knowledge
Services, opening hours, locations and policies, approved by a second person before anyone relies on them.
ONWAN / CLINICS · IN DEVELOPMENT
Every enquiry answered with care
A front-desk foundation for clinics: answer approved questions, capture appointment requests and hand anything clinical to your team. It is in internal testing and not yet connected to websites, phones or WhatsApp.
ILLUSTRATIVE · IN DEVELOPMENT
A request stays a request until your team confirms it
The assistant answers from approved clinic knowledge and records an appointment request with consent. Only someone on your team can mark it confirmed, after booking it in your own system.
Illustrative scene: a visitor asks about opening hours and gets the approved answer, then requests an appointment; the request stays unconfirmed until reception books it in the clinic system and confirms it.
What the pack includes
An assistant that stays in its lane
Answers only from approved knowledge, never diagnoses, redirects emergencies and hands anything clinical to your team.
Requests, not promises
Appointment requests are recorded with consent and stay unconfirmed until your staff book them.
Privacy by design
Minimum data, contact details encrypted, no symptoms collected, automatic deletion after 180 days.
Not available yet
- Voice assistant on your website or by phone
- WhatsApp Business messaging
- Automatic booking through your clinic system
- Campaigns and marketing automation
Before any pilot, we review local health-data, data-residency and advertising rules with counsel and agree data handling with the clinic.